Some travellers would choose Cleanliness over Security

Cleanliness or Security

When travelling on business or leisure to a major metropolis city like London it is not uncommon to be concerned of the overall safety and security at the accommodation you have booked for your stay. With all the recent threats to peace and order in the world, travellers should be cautious and well-informed especially if the area they are visiting is experiencing or has experienced some form of disturbances like strikes, riots, terrorist activities or natural disasters even. But is this really on the top of a bookers priority list when choosing a hotel room or serviced apartment ? Maybe not.

Strangely a recent survey conducted on behalf of the Chubb Group of Insurance Companies has discovered that American Travellers (specifically) rank cleanliness (43%) over security (11%) as the most important factor when selecting a hotel. “Price and location were top factors for 23% and 19% of respondents, respectively,” the company said.

Jim Villa, a senior vice president and North American manager for Chubb’s Accident & Health business says “It seems that more people are concerned about housekeeping than security.” Perhaps the reason for this could be that the ratio of travellers (first time and frequent) who experience an unsatisfactory standard of cleanliness is much higher than those that encounter security issues during their stay. While it is always difficult to maintain hospitality and housekeeping standards across the board, at least it is reassuring to note that travellers do not feel that their personal safety is at risk.

Cleanliness and quality furnishings result in happy customers and repeat business which is what every hotel and serviced apartment wants at the end of the day. At Check-in-London we work only with professional managed properties that are maintained and operated by companies who provide a good and consistent standard of service that most travellers expect. We offer only the most reliable accommodation options in London so that you can enjoy a pleasurable experience during your stay in the Capital.

Serviced Apartments are perfect for London short stays, corporate accommodation, holiday rentals and long term lets providing a range of modern conveniences including self-catering, spacious living areas, washer dryers and daily or weekly housekeeping to ensure you always have a clean and fresh home from home environment.

Speak to a customer advisor now to enquire or book a Serviced Apartment in Central London. Call us on +44 843 289 8820 or email us at for rates and availability.

Chubb’s survey of 1,000 participants was conducted by Opinion Research Corporation, an independent public opinion and market research firm, in June 2011.

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